Portrait illustration of Mike Holownych

Mike Holownych

Operations leadership under pressure—monitoring, major incidents, people, vendors, and budget—with independent AI systems work and openness to DevSecOps and AI engineering roles.

Career depth in IT operations and service delivery inside financial-services environments. Independent projects keep judgment grounded in how automation, controls, and reliability play out in practice.

Open to Senior Manager or Director roles in technology operations, service delivery, DevSecOps, and AI engineering across Canada.

What I’m known for

The pattern people should be able to say in one breath—then verify in the evidence below.

  • People leadership through team structure and amalgamation
  • Major incident coordination and stakeholder communication
  • Vendor and contract operations
  • Operating budget ownership
  • Improving operational consistency and readiness
  • Practical AI systems work with reviewable controls (independent, pre-revenue)

I am looking for Senior Manager or Director mandates in technology operations, service delivery, DevSecOps, or AI engineering where clear accountability, incident readiness, and operational discipline matter.

Proof from the work

Verified leadership evidence—not a full résumé. Scope notes matter: where the mandate stopped is stated plainly.

  • TMX

    Led L1 monitoring and major incident operations through October 2026. Accountable for a team of 17 people when I joined, later 14 following amalgamation. Coordinated monitoring, escalation, and major incident response with technical and business stakeholders. Scope was operations leadership for monitoring and major incidents—not infrastructure ownership.

  • BMO

    Technology support leadership with accountability for an annual operating budget of approximately CAD $1.6 million, including salaries and overtime, plus contract and vendor operations responsibilities.

Consulting

Selective, bounded engagements while prioritizing full-time Senior Manager or Director opportunities. Proposed service areas for discussion—not a claim of established clients, guaranteed results, or round-the-clock support.

  • Operational readiness and incident-process reviews

    A time-boxed assessment of incident and readiness practices, with a prioritized improvement plan the team can execute.

  • Monitoring, escalation, runbook, and recovery planning

    A documented workflow package covering monitoring signals, escalation paths, runbooks, and recovery steps for a defined service scope.

  • Self-hosted AI feasibility assessments and pilot planning

    A scoped feasibility assessment or pilot plan for self-hosted inference, including operational controls, validation, and recovery considerations.

  • Infrastructure automation and technical documentation

    A focused automation or documentation package that clarifies how a defined environment is built, changed, and recovered.

About

My career so far has leaned heavily into technology operations and service delivery in demanding financial-services environments—leading people through monitoring and major incidents while staying close enough to the work to understand how systems behave under pressure. Independently, I build AI tooling and self-hosted inference infrastructure. I am also open to DevSecOps and AI engineering opportunities where that operational discipline transfers.

Contact

For employment opportunities—including operations, service delivery, DevSecOps, and AI engineering—start with a role conversation. Consulting and project collaboration are welcome when the fit is clear and bounded.